• Privacy and Privacy Policy

      Privacy and Privacy Policy

       

      Mandatory information on personal Data protection rights (Privacy notice)

      Information about the data controller

      Product Name: TP Group Ltd
      UIC/BULSTAT: BG203807079
      Seat and address of management: Bulgaria Sofia Blvd. Vasil Levski №112
      E-mail: office@top-flowers.com
      Telephone: 0884829368

       

      Information concerning the competent supervisory authority

      1.Product Name: Commission for personal Data protection

      2. Seat and address of management: Bulgaria Sofia P. K. 1592 Blvd. " Prof. Tsvetan Lazarov "№ 2"

      3. Correspondence Data: Gr. Sofia Blvd. " Prof. Tsvetan Lazarov "№ 2"
      4. Phone: 02/915 3 518
      5. E-mail: kzld@government.bg, kzld@cpdp.bg
      6. Web site: www.cpdp.bg

      TP Group Ltd operates in accordance with the Personal Data Protection Act and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on The free movement of such data.

      This policy is intended to inform you about the way we process your personal data in the capacity of the Administrator and your rights. TP Group Ltd. strives to provide you with accessible and useful information on its website.

      The protection of personal data is of extreme importance to us. We do not sell your data to other companies or individuals. If we provide your data to third parties, then these are our contractors following our instructions and applying our standard for the protection of your personal data. We strive to be as clear, specific and transparent as possible in the information about the processing of your personal data that we provide to you.

       

      Grounds for collection, processing and storage of your personal data
      TP Group Ltd collects, uses, stores and processes your personal data, which is needed by the company for processing, delivery, manufacture of the selected products. Your data is used to manage your profile on our website and monitor the purchases made. They can also be used for statistical purposes, which are related to improving the quality of our services as well as marketing activities of TP Group Ltd.

       

      The personal information we collect to fulfill your order.

      When ordering from our site, registration or management of an account you have already created: name, surname, telephone number, address for delivery (you have the opportunity to receive the ordered product from you in our shop, which is located in Sofia Blvd. Vasil Levski 112). If you have made a profile on our site, the system will register your password and user name, IP address and e-mail address.

      When issuing an invoice: Company/organization name, UIC, registered address, material responsible person, as well as delivery details: name, surname, delivery address, telephone number, e-mail.

      When you share product information with your family and friends, or you send a surprise/product to a third party, you will need information about you and the recipient of the product: name, surname, phone, e-mail of the sender and name, surname, telephone number and Address for delivery and postal code of the settlement of the consignee.

      Where the delivery address is different from the city. Sofia, deliveries are made by courier company, which can deliver the products selected by you on our website.

       

      Social networking

      Your access to social networks, such as Facebook, Google +, YouTube, Instagram and others, provides a separate registration and acceptance of the terms and conditions of these sites. TP Group Ltd. is not responsible for the protection of your personal data upon acceptance of these Terms and conditions. Please read the terms and conditions of these sites in detail.

      Disclosure of your personal data

      In certain cases TP Group Ltd. may disclose certain personal information to strategic partners-subcontractors who work with us by providing products and services related to our activities. Personal information will be shared by us only for the purpose of the services that we offer to meet your requirements for delivery. Your personal data will not be shared with third parties for their marketing purposes.

      In cases where the TP group shares information about you with third parties – suppliers, subcontractors, we can assure you that the agreements between us provide a level of data protection according to the agreed standard. Your data is considered confidential and for our partners.

      It may be necessary – by law, in litigation, in litigation and/or upon request by public and governmental authorities in or outside your country of residence – TP Group Ltd. to disclose your personal information. We may also disclose information about you if we find that, for purposes of national security, law enforcement or other issues of public importance, such disclosure is necessary or appropriate.

      We may also disclose information about you if we find that such disclosure is warranted for the application of our terms and conditions, or to protect our activities or users. In addition, in the event of a reorganization, merger or sale, we may transfer any and all personal information collected to the third Party concerned.

       

      Privacy Policy

      All employees of TP Group Ltd. are obliged to protect the confidentiality of your information and to comply with the applicable organizational and technical measures to protect it. Access to your data is limited to the principle of need for Their duties.

      Our employees are instructed not to disclose the personal data of the client, unless it is necessary to the laws in force in the Republic of Bulgaria or the consent of the client to disclose its data to the recipient of the delivered product.

      Storage of personal data

      The data you enter upon registration or order on our site or shop is stored within the time limit specified by law. After the expiration of this period the data is deleted from the whole system as well as by our partners. If you wish, your data may be deleted from the laws in force in the Republic of Bulgaria.

       

      Your rights regarding your personal data

      If you have provided your personal information to TP Group Ltd, you have the following options at any time:

      Check the accuracy, completeness and timeliness of your contact information by signing in to your account on our website.
      -Right of access to your personal data processed by TP Group;
      Right to ask for proper rectification, deletion or blocking of your personal data;
      -The right to portability of data in a structured, widely used and machine-readable format;
      The right to object at any time to the processing of your personal data where there are legitimate grounds for doing so;
      -The right to refuse processing of your personal data for the purposes of receiving an electronic newsletter and other marketing communications, etc.;
      The right to a complaint to a commission for personal data protection if you consider that your data protection rights have been infringed.
      If you wish to exercise your rights or to express your refusal to receive the E-newsletter and other marketing communications, you may contact us by sending a message to: office@top-flowers.com for the Data protection officer.

      We may refuse to process requests that are repeated unjustified, require disproportionate technical efforts, jeopardize the privacy of other users, requests that are extremely impractical or to which otherwise by law, no access is required. Editing or deletion of data can be done only after we have identified your identity to exclude the possibility of someone else impersonating you, in which case we contact you phone or e-mail to confirm your desired Correction. The deletion of personal data may be performed after the expiry of the legal term for their storage in the Republic of Bulgaria.

      The exercise of your rights, when they are not repetitive and unfounded, is not subject to payment of a fee.

       

      Underage users

      The policy of TP Group Ltd. concerning the minor users in the execution of the order, it is possible to deliver certain items, but after delivery and notification of executed orders are deleted all data of the client. If we have not been notified that the client is underage, please contact us to remove the data from our system.

       

      Update

      TP Group Ltd. reserves the right to update the information on the protection of your personal data against the laws in the Republic of Bulgaria.

      Contacts

      You can contact us by phone: 0884829368, E-mail: office@top-flowers.com or in our store. Sofia Blvd. Vasil Levski 112.

       

      Version 0518/01 from date 25.05.2018 .

       

       

       

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